Refund and Cancellation Policy

This Refund and Cancellation Policy applies to the Unicoach paid mentorship program. Unimad's core platform tools are currently free and do not require a subscription.

If you purchased Unicoach via full payment, you may request a refund if:

• You have completed your first Unicoach call, or
• You can request a refund within 14 days of your payment (whichever is earlier).

If approved, the refund will be processed back to the original payment method.

If you purchased Unicoach using a split/partial payment option, you are not eligible for a refund. If you decide not to continue after the first call, you may choose not to pay the remaining installment.

To request a refund, email finance@unimad.ai with:

• Your account email
• Purchase details (date and payment reference, if available)
• A short note confirming you do not wish to continue

If you do not book or attend any of the initial 1:1 calls for a continuous period of 3 months, we may treat the Program as cancelled/closed due to inactivity, and remaining initial-call sessions/benefits may be forfeited.

Unicoach pricing may change from time to time. The price you see at checkout or on the Unicoach page at the time of purchase is the applicable price for your purchase.

For questions about refunds or cancellations, contact finance@unimad.ai.